Yollete Capalla, COC

General Manager

Yollete Capalla has been in the workers’ compensation industry since 1992 initially handling medical office patient intake and medical billing.

For the next 13 years, Ms. Capalla managed billing and collections for providers to HealthNet, CIGNA, Blue Cross/Blue Shield, as well as Medicare. She reviewed and handled lien negotiations for personal injury and California workers’ compensation cases. She then worked for a law firm as a hearing representative on behalf of medical providers.

In 2005, Ms. Capalla joined CostFirst to represent defendants on medical billing disputes. She oversees the medical bill review and dispute resolution departments, with an emphasis on coding and billing compliance. Ms. Capalla is a Certified Outpatient Coder and an active member of the American Academy of Professional Coders. She has been deemed a Bill Review expert witness before the WCAB at numerous venues having favorable decisions concerning complex coding issues.

Ms. Capalla delivers a strong and influential managerial skillset to CostFirst.

Contact: yollete@costfirst.com